When you're logged in to AccuRadio, you can ban artists or songs from a specific channel. You can ban songs from our regular channels or from Blends you've created.
These instructions describe how to ban a song or artist from a channel on our website. Keep in mind that this feature is also available on many of our mobile devices as well! Your ban information will carry from device to device as long as you are logged in. So ban an artist or song from a channel on the website and they will still be banned when you log in with your mobile device and vice versa!
Please note: The ban function applies to the artist or group who recorded a track from the channel to which you're currently listening. It does not ban the composer of the song, and it only applies to that channel.
Ban Artists and Songs
1 - Log in or register for an account on our website.
2 - To ban an artist or song from playing again on a channel you're listening to, click the "Ban artist/song" link on the right-hand side of the player.
3 - A window will appear asking if you want to ban the artist or song. Make your selection.
4 - You're finished! The song or artist will not play again on that particular channel.
IMPORTANT:
In order to comply with our license and with copyright law, every channel has to have a certain amount of music in it. If requested bans would drop any channel below that limit, banned songs will randomly be added back in.
Each channel's maximum number of banned songs is 200 and its maximum number of banned artists is 100. This applies to Blends you've created as well as our regular channels.
Un-banning Artists and Songs
Not tired of a song anymore and ready to put it back in?
Not sure what's banned from a channel and want to review?
You can easily find and edit your ban list for a channel as follows:
1 - Click the name of the currently playing channel on the left-hand side of the music player. This will take you to the channel page. If the channel has banned artists or songs, they will appear under the "Banned artists" and "Banned songs" headers respectively. If you're listening to a Blend, it will also show which channels have been mixed together to create it.
2 - Click the "Add" link next to any banned song or artist to un-ban them and add them back into your channel.
Banned Artists and Songs Keep Playing
As described above, there are two reasons why a song or artist might still play after you have banned them:
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You've banned too many songs or artists, reducing the channel tracklist below the minimum threshold.
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You banned that song or artist from a different channel than the one to which you're currently listening.
Be sure to double-check the channel's ban list by clicking the channel's name while it's playing. If your ban list is especially long or the channel is very focused, #1 might be the culprit. If you don't see the artist or song on the ban list, it's probably #2.
Comments
4 comments
I ban a song or artist and still hear it the next day. it doesn't seem to stay in any settings. Thanks
still having the same problem with banning songs & artists. my Verizon internet sucks & go's out once in a while. when that happens everything seem to get deleted from my AccuRadio account. I even tried logging in on Facebook. nothing seems to work & it makes it impossible to create I channel to my liking. Thanks
Hi, Please do not filter xmas music from my five star channel. Also, this morning I noticed an error that read: "Sorry you don't have permission to listen to this channel." This has happened before, and I sent a screen shot of the error. Please look at my screenshot again and solve this error. Thank you,
Sincerely,
Andrea Martinez
Very disappointed with the return of Season of Sharing once again this year. Please consider a different promotion for the holidays from now on. The same old thing is getting boring and feels oldevery year.
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